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Current information on shipping (click here)

Due to increased order volume there may currently be slight delays in delivery to the store.
We apologize for any inconvenience and will do our best to ensure that you receive your order as soon as possible.
As soon as the goods are dispatched, you will receive a confirmation e-mail.
Thank you for your understanding.

Contact us

Universal Music GmbH

Street address:
Mühlenstraße 25, 10243 Berlin, Germany

For parcels:
use our address for returns please (click here)

Hotline:
+49 30 311 97 737 (Monday – Saturday 9.00 AM to 8.00 PM CET)

E-Mail:
service@universal-music.de